// troubleshooting guide · suno
Suno Library Empty or Songs Missing
- Status
- Workaround available
- platforms:
- Web, mobile
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · suno/library-missing3 FIXES
// quick answer
An empty Suno library is usually a second account created with a different login provider. Sign in with the original one.
Most likely fix: Use the original provider
How to fix it
// try these in order, the most common fix is first
FIX 1Use the original provider
- 01Sign in with the provider used at signup
Did this fix it?FIX 2Try incognito
- 01Open a private window to rule out cookies
Did this fix it?FIX 3Contact support
- 01Use the support form; only Suno staff can merge or restore accounts
Did this fix it?
Symptoms
Songs and credits vanish after login.
Why it happens
- C-01Different provider (Google, Discord, Microsoft)
- C-02Cached cookies
// this guide also covers
- suno library missing
- suno wrong account
- suno songs disappeared
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