How to Cancel TextExpander Subscription

How to fix it

// try these in order, the most common fix is first

1. FIX 1Export your snippets first

   Copy steps
   1. 01Go to app.textexpander.com/exportSnippets
   2. 02Export each Snippet group you want to keep
   Did this fix it? Yes No

2. FIX 2Cancel an individual account

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   1. 01Sign in at app.textexpander.com and open Profile
   2. 02Scroll to the bottom and choose Deactivate (stops billing, freezes snippets, account kept) or Delete (stops billing, permanently removes snippets and stats)
   3. 03Uninstall the app from your devices
   Did this fix it? Yes No

3. FIX 3Cancel a team account (admins)

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   1. 01Open app.textexpander.com/billing
   2. 02Scroll down and choose Deactivate to stop payments, or Convert to turn members into individual accounts
   3. 03Remove the app from team devices; unused credits are cancelled without refund if not reactivated within three months
   Did this fix it? Yes No

4. FIX 4During the free trial

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   1. 01You can't deactivate during the 30-day trial
   2. 02Let it lapse; the account drops to the Free plan with 5 active snippets
   Did this fix it? Yes No

5. FIX 5Ask about a refund

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   1. 01Contact TextExpander support from your account email with your Paddle/FastSpring receipt
   2. 02Third-party sites report refunds only for annual plans within 30 days; this isn't stated on TextExpander's pricing page, so confirm with support
   Did this fix it? Yes No

Symptoms

You want to stop being charged for TextExpander Pro or Business, get a refund, or move your snippets to another tool.

Why it happens

• C-01Subscription auto-renews monthly or yearly
• C-02Billing runs through Paddle or FastSpring, so the card charge may not say TextExpander
• C-03Trial accounts can't be deactivated

// this guide also covers

• cancel textexpander
• textexpander refund
• deactivate textexpander account
• delete textexpander account

The same problem in other apps

All billing, cancellation & refunds guides →

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Other TextExpander errors

• TextExpander Snippets Not Expanding
• TextExpander Secure Input Error on Mac
• TextExpander Chrome Extension Not Working
• TextExpander Not Working in Google Docs
• TextExpander Not Working in Outlook or Word
• TextExpander Keyboard Not Expanding on iPhone
• TextExpander Only Types the Letter V
• TextExpander Pastes Old Clipboard Text