TextExpander Snippets Disappeared

How to fix it

// try these in order, the most common fix is first

1. FIX 1Check the web app

   Copy steps
   1. 01Sign in at app.textexpander.com
   2. 02If your snippets are there, sign out of the desktop/mobile app and back in
   Did this fix it? Yes No

2. FIX 2Expand groups

   1. 01Select each group in the sidebar to reveal its snippets
   Did this fix it? Yes No

3. FIX 3Restore from Snippet Activity

   Copy steps
   1. 01Open app.textexpander.com > Snippet Activity in the left sidebar
   2. 02Use Filter (Person, Activity, Snippet Group, Label, Team) to find the deleted snippet
   3. 03Click the activity item, then Restore
   Did this fix it? Yes No

4. FIX 4Protect unsynced snippets before resetting

   Copy steps
   1. 01Move app-only snippets into a new group
   2. 02Save that group to your desktop before signing out
   Did this fix it? Yes No

Symptoms

Some or all snippets are gone from the app, a group looks empty, or snippets differ between Mac, Windows and iPhone.

Why it happens

• C-01App out of sync with TextExpander.com
• C-02Snippets hidden in a collapsed group
• C-03Snippet deleted by you or a teammate
• C-04Signing out discarded unsynced edits

// this guide also covers

• textexpander snippets disappeared
• textexpander snippets gone
• textexpander restore snippets
• textexpander not syncing

The same problem in other apps

All missing or lost data guides →

• Text Blaze Form Popup Not Showing (Text Blaze)

Other TextExpander errors

• TextExpander Snippets Not Expanding
• TextExpander Secure Input Error on Mac
• TextExpander Chrome Extension Not Working
• TextExpander Not Working in Google Docs
• TextExpander Not Working in Outlook or Word
• TextExpander Keyboard Not Expanding on iPhone
• TextExpander Only Types the Letter V
• TextExpander Pastes Old Clipboard Text