Ulysses App Icon Gray (Ulysses Mobile)
Workaround available iOS, iPadOS Updated October 21, 2026
Quick answer
A gray Ulysses icon means you're still on the old 'Ulysses Mobile' app. Install 'Ulysses Writing App', confirm your subscription and content are there, then delete the gray app.
Most likely fix: Switch to the Ulysses Writing App.
Symptoms
The Ulysses icon on iPhone/iPad suddenly turned gray; Family Sharing doesn't work for your subscription.
Why it happens
- Old separate iOS app (Ulysses Mobile) replaced by a universal app in version 28
How to fix it
Try these in order — the most common fix is first.
1. Switch to the Ulysses Writing App
- Download 'Ulysses Writing App' from the App Store
- Open it and check your subscription and all your sheets are available
- Only then touch and hold the gray icon > Remove App > Delete App
2. Fix Family Sharing
- Subscriptions bought in Ulysses Mobile can't be shared - follow Ulysses' Family Sharing help article to move to a shareable subscription
This guide also covers
- ulysses icon gray
- ulysses mobile vs ulysses writing app
- ulysses family sharing not working
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