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Ulysses Restore Purchases Not Working

Workaround available macOS, iOS, iPadOS Updated October 21, 2026

Quick answer

Restore Purchases fails when you're signed in with a different Apple Account, the subscription has lapsed, or you're restoring on a different platform than where you bought it. Restore on the original platform; other devices then pick it up through iCloud.

Most likely fix: Use the purchasing Apple Account.

Symptoms

Tapping Restore Purchases does nothing or reports no purchases found; the subscription shows on one device but not on others.

Why it happens

  • Restoring with a different Apple Account than the purchasing one
  • Subscription no longer active
  • Restoring on a different platform than the purchase (e.g. bought on Mac, restoring on iPhone)
  • iCloud Drive off, so the subscription can't sync to other devices

How to fix it

Try these in order — the most common fix is first.

  1. 1. Use the purchasing Apple Account

    1. Check which account bought Ulysses in your Apple Account's Subscriptions page
    2. Sign in with that account in the App Store on this device

  2. 2. Restore on the platform where you bought it

    1. If you subscribed on the Mac, run Restore Purchases on the Mac
    2. If you subscribed on iPhone/iPad, restore there

  3. 3. Let iCloud carry the subscription to other devices

    1. Enable iCloud Drive and Ulysses on every device
    2. Sign in to the same iCloud account everywhere
    3. Restart Ulysses on the other devices

This guide also covers

  • ulysses restore purchases
  • ulysses restore purchase not working
  • ulysses subscription not syncing to ipad

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