Upstash Redis ECONNRESET Error

How to fix it

// try these in order, the most common fix is first

1. FIX 1Switch to a TLS URL

   Copy steps
   1. 01Open the Upstash Console > your database > Connect
   2. 02Select the TCP tab and copy the connection string
   3. 03Make sure it starts with rediss:// (two s's) and update REDIS_URL
   Did this fix it? Yes No

2. FIX 2Enable TLS in the client

   Copy steps
   1. 01ioredis: pass the rediss:// URL or set tls: {} in options
   2. 02redis-py: use ssl=True or a rediss:// URL
   3. 03Ruby redis gem: use rediss:// or ssl: true
   Did this fix it? Yes No

3. FIX 3Handle idle disconnects

   Copy steps
   1. 01Add an error listener so ioredis reconnects instead of crashing
   2. 02In serverless, create the client inside the handler and call quit() at the end
   Did this fix it? Yes No

4. FIX 4Use the REST client in serverless

   Copy steps
   1. 01Install @upstash/redis and connect with UPSTASH_REDIS_REST_URL and UPSTASH_REDIS_REST_TOKEN
   2. 02HTTP requests have no long-lived connection to reset
   Did this fix it? Yes No

Symptoms

'[ioredis] Unhandled error event: Error: read ECONNRESET' or 'Connection lost (ECONNRESET)' (Redis::ConnectionError in Ruby) right after connecting, or repeatedly in logs.

Why it happens

• C-01Connection URL starts with redis:// instead of rediss://
• C-02TLS disabled in client options
• C-03Wrong host/port copied
• C-04Idle connections closed by the server or platform (serverless freezes)

// this guide also covers

• upstash econnreset
• ioredis econnreset upstash
• upstash redis connection lost
• upstash connection reset

The same problem in other apps

All not loading, error messages & connection guides →

• Redis Cloud Connection Timeout (Redis Cloud)
• Pinecone 429 Too Many Requests Error (Pinecone)

Other Upstash errors

• Upstash ERR Max Requests Limit Exceeded
• Upstash ERR Max Request Size Exceeded
• Upstash WRONGPASS Invalid or Missing Auth Token
• Upstash ERR Max Concurrent Connections Exceeded
• Upstash Free Database Archived or Deleted
• Upstash Redis Slow or Timing Out
• QStash Signature Verification Failed (Invalid Signature)
• Upstash Ratelimit Not Working