// troubleshooting guide · upstash

Upstash ERR Max Request Size Exceeded

Status
Workaround available
platforms:
Upstash Redis
updated:
November 15, 2026
reports:
3
Method
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RUNBOOK · upstash/max-request-size-exceeded4 FIXES

// quick answer

A single command is bigger than the plan's request limit (10MB on Free and pay-as-you-go). Split the payload into chunks or read large lists/sets in pages; on pay-as-you-go you can ask support for a higher quota.

Most likely fix: Split large writes into chunks

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Split large writes into chunks

    1. 01Break the value into pieces under 10MB (for example key:part:1, key:part:2)
    2. 02Write each piece with its own SET or pipeline entry
    3. 03Reassemble on read
    Did this fix it?
  2. FIX 2Read big structures in pages

    1. 01Use LRANGE with ranges (0-999, 1000-1999...) instead of 0 -1
    2. 02Use SCAN / HSCAN / SSCAN instead of KEYS, HGETALL or SMEMBERS on huge keys
    3. 03Split huge MGET calls into batches
    Did this fix it?
  3. FIX 3Raise the limit

    1. 01Fixed plans allow larger requests (20MB at 5GB up to 100MB at 500GB)
    2. 02On pay-as-you-go, email support@upstash.com to request a custom quota
    Did this fix it?
  4. FIX 4Store big blobs elsewhere

    1. 01Put files or large payloads in object storage (S3, R2) and keep only the URL in Redis
    Did this fix it?

Symptoms

A specific write or read fails with 'ReplyError: ERR max request size exceeded', often on MGET of many keys, LRANGE 0 -1 on a big list, or SET of a large JSON blob.

Why it happens

  • C-01One command writes or reads more than 10MB (Free / pay-as-you-go)
  • C-02Fetching an entire large list, set or hash in one call
  • C-03Caching whole API responses or files as one value

// this guide also covers

  • upstash max request size exceeded
  • err max request size exceeded
  • failed to mget items upstash

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