// troubleshooting guide · upstash

Upstash Free Database Archived or Deleted

Status
Workaround available
platforms:
Upstash Console, Free plan
updated:
November 15, 2026
reports:
2
Method
how we research
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RUNBOOK · upstash/database-archived4 FIXES

// quick answer

Free Upstash databases are archived after at least 30 days of inactivity (after warning emails). Your data is backed up: create a new database in the Console and restore the backup, then update your connection URL and token.

Most likely fix: Restore from the archive backup

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Restore from the archive backup

    1. 01Log in to the Upstash Console
    2. 02Create a new Redis database in the same region
    3. 03Use the restore option to load the archived backup into it
    Did this fix it?
  2. FIX 2Update credentials everywhere

    1. 01Copy the new REST URL/token and TCP URL from Connect
    2. 02Update env vars in Vercel/Cloudflare/Fly and redeploy
    Did this fix it?
  3. FIX 3Prevent it next time

    1. 01Move the database to pay-as-you-go (idle databases cost little) to stop archiving
    2. 02Or keep it active with a scheduled ping, e.g. a daily cron/QStash schedule doing a GET
    Did this fix it?
  4. FIX 4Claim instant databases quickly

    1. 01If you created a database via the no-signup /start-redis API, open the console link in the response and claim it within 3 days
    Did this fix it?

Symptoms

The app suddenly can't resolve or connect to the database endpoint; the database is missing from the Console list or shown as archived; you got 'your database will be archived' emails.

Why it happens

  • C-01No commands for 30+ days on the Free plan
  • C-02Instant no-signup database not claimed within 3 days (deleted)
  • C-03Warning emails went to an old address or spam

// this guide also covers

  • upstash database archived
  • upstash free database deleted
  • upstash inactive database
  • restore archived upstash database

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