// troubleshooting guide · upstash
Upstash Free Database Archived or Deleted
- Status
- Workaround available
- platforms:
- Upstash Console, Free plan
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · upstash/database-archived4 FIXES
// quick answer
Free Upstash databases are archived after at least 30 days of inactivity (after warning emails). Your data is backed up: create a new database in the Console and restore the backup, then update your connection URL and token.
Most likely fix: Restore from the archive backup
How to fix it
// try these in order, the most common fix is first
FIX 1Restore from the archive backup
- 01Log in to the Upstash Console
- 02Create a new Redis database in the same region
- 03Use the restore option to load the archived backup into it
Did this fix it?FIX 2Update credentials everywhere
- 01Copy the new REST URL/token and TCP URL from Connect
- 02Update env vars in Vercel/Cloudflare/Fly and redeploy
Did this fix it?FIX 3Prevent it next time
- 01Move the database to pay-as-you-go (idle databases cost little) to stop archiving
- 02Or keep it active with a scheduled ping, e.g. a daily cron/QStash schedule doing a GET
Did this fix it?FIX 4Claim instant databases quickly
- 01If you created a database via the no-signup /start-redis API, open the console link in the response and claim it within 3 days
Did this fix it?
Symptoms
The app suddenly can't resolve or connect to the database endpoint; the database is missing from the Console list or shown as archived; you got 'your database will be archived' emails.
Why it happens
- C-01No commands for 30+ days on the Free plan
- C-02Instant no-signup database not claimed within 3 days (deleted)
- C-03Warning emails went to an old address or spam
// this guide also covers
- upstash database archived
- upstash free database deleted
- upstash inactive database
- restore archived upstash database
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Other Upstash errors
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- Upstash ERR Max Request Size Exceeded
- Upstash Redis ECONNRESET Error
- Upstash WRONGPASS Invalid or Missing Auth Token
- Upstash ERR Max Concurrent Connections Exceeded
- Upstash Redis Slow or Timing Out
- QStash Signature Verification Failed (Invalid Signature)
- Upstash Ratelimit Not Working