How to Cancel Zapier Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Cancel on the web

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   1. Open Billing and usage (zapier.com/app/settings/billing)
   2. Click Manage
   3. Select the Free plan and confirm
   4. Keep the confirmation: you retain paid features until the end of the billing cycle
   5. To undo, click Cancel downgrade on the banner that shows the downgrade date
   Did this fix it? Yes No

2. 2. Stop a trial from auto-upgrading

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   1. Billing and usage > Trial settings
   2. Opt out of auto-upgrade before the trial ends (a 7-day re-trial with a payment method upgrades and charges if not cancelled)
   3. To remove a saved payment method, contact Zapier support
   Did this fix it? Yes No

3. 3. Check what stays and what is billed

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   1. Existing add-ons are not affected by cancelling the paid plan
   2. Pay-per-task charges from the current cycle can still appear on the final invoice
   3. Zapier's help page does not say what happens to Zaps on Free, so turn off Zaps you no longer need and export anything important first
   4. To permanently delete the account and data, use Zapier's Delete your Zapier account article
   Did this fix it? Yes No

4. 4. Refunds

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   1. Zapier's refund policy states subscriptions, renewals, upgrades and add-ons are non-refundable and a processed charge is final, subject to local law
   2. No exceptions or time window are listed
   3. Users report sometimes getting help by contacting support quickly after an unintended renewal, but results vary
   4. If charged after downgrading, contact Zapier Support (zapier.com/app/get-help) with your confirmation, then dispute with your card issuer as a last resort
   Did this fix it? Yes No

Symptoms

You want to stop paying for Zapier but cannot find a cancel button, or you were charged again after cancelling.

Why it happens

• Cancelling means downgrading to the Free plan, there is no 'cancel' button
• The downgrade only takes effect at the end of the current billing cycle
• Pay-per-task overage from the last cycle can still be billed
• A trial with a payment method upgrades to paid automatically if not cancelled
• Zapier's policy says charges are final and non-refundable

This guide also covers

• cancel zapier
• how to cancel zapier subscription
• zapier refund
• cancel zapier annual plan
• delete zapier account

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