Zeplin "Request failed: forbidden (403)" Error
Quick answer
Zeplin shows 403 forbidden on export when your device clock is not set to automatic, because AWS rejects requests with a wrong time. Turn on automatic date and time and retry.
Most likely fix: Set date and time to automatic
How to fix it
Try these in order — the most common fix is first.
1. Set date and time to automatic
- Open date and time settings on your Mac or Windows PC
- Turn on the automatic option
- Retry the export
Did this fix it?2. Try another network
- Export from a different internet connection
- See the connectivity guide for domains to allow
- Still failing: email support@zeplin.io
Did this fix it?
Symptoms
Exporting from your design tool fails with "Request failed: forbidden (403)".
Why it happens
- Date and time on Mac or Windows is not set to automatic and AWS rejects the request
- A network problem on your current connection
This guide also covers
- zeplin request failed forbidden 403
- zeplin export 403
- zeplin export error
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