try_or_bye

// troubleshooting guide · beautiful.ai

How to Cancel Beautiful.ai Subscription

Status
Workaround available
platforms:
Web (desktop browser)
updated:
November 15, 2026
reports:
4
Method
how we research
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RUNBOOK · beautiful-ai/cancel4 FIXES

// quick answer

Cancel from a desktop browser under Profile > Billing (Pro or trial) or by downgrading the plan (Team owner). Do it before the trial or renewal date: refunds are only partial and only within 24 hours.

Most likely fix: Cancel a trial or Pro plan on the web

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Cancel a trial or Pro plan on the web

    1. 01Sign in at beautiful.ai on a desktop or laptop browser
    2. 02Click your profile icon in the top right and open your account/Profile settings
    3. 03Open the Billing tab and choose to cancel the plan
    4. 04Click through the retention screens and feedback form until you see the cancellation confirmation
    5. 05Check for a confirmation email; if none arrives, reopen Billing and confirm the plan shows as cancelled
    Did this fix it?

  2. FIX 2Cancel a Team plan (owner only)

    1. 01Sign in as the Team owner on a desktop browser
    2. 02Open your Profile settings and the billing section
    3. 03Downgrade the Team plan; it takes effect at the end of the billing period
    4. 04Email support@beautiful.ai to ask whether the subscription is eligible for a refund
    Did this fix it?

  3. FIX 3Request a refund within 24 hours

    1. 01Email support@beautiful.ai from your account email
    2. 02Include the charge date and amount and say you are within 24 hours of the purchase or renewal
    3. 03Expect at most a partial refund minus a processing fee on annual plans; monthly plans are non-refundable
    Did this fix it?

  4. FIX 4Save your work before access ends

    1. 01You keep access until the end of the billing period
    2. 02Export important decks to PDF or PowerPoint before it ends
    3. 03Cancelling doesn't delete your account; email support if you want the account and presentations deleted
    Did this fix it?

Symptoms

You want to stop Beautiful.ai from renewing, were charged after the free trial, or can't find the cancel button on mobile.

Why it happens

  • C-01The 14-day trial auto-converts to a paid plan unless cancelled
  • C-02Annual plans auto-renew
  • C-03Account management isn't reliable on mobile
  • C-04Only the Team owner can cancel a Team plan

// this guide also covers

  • cancel beautiful.ai
  • beautiful.ai cancel subscription
  • beautiful.ai refund
  • how to cancel beautiful ai trial

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