How to Cancel Buttondown Subscription
Quick answer
Cancel from Settings > Billing. Cancelling no longer pauses: you keep access to subscribers, drafts and archives but cannot send new emails. You can also delete the account, which removes data immediately.
Most likely fix: Cancel the paid plan
How to fix it
Try these in order — the most common fix is first.
1. Cancel the paid plan
- Open Settings > Billing
- Choose cancel subscription
- Confirm; sending stops, archives stay available
Did this fix it?2. Export before leaving
- Export subscribers and archives from Settings
- Check your Stripe account separately; paid subscribers live there
Did this fix it?3. Delete the account
- Account deletion removes data from Buttondown servers immediately
- Refund policy is not published in the docs; ask support
Did this fix it?
Symptoms
You want to stop paying for Buttondown or move to another tool.
Why it happens
- Switching tools
- List fell below the free 100 cap
- Add-on costs too high
This guide also covers
- cancel buttondown
- buttondown refund
- delete buttondown account
Still not working?
If Buttondown keeps failing, you're not alone. See every Buttondown problem users report or the alternatives people switch to.
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