Carrd Form Not Sending or No Messages Received
Quick answer
Most missing messages are in spam or go to the wrong recipient. Allowlist @mail.carrd.site and check the recipient.
Most likely fix: Contact form emails
How to fix it
Try these in order — the most common fix is first.
1. Contact form emails
- Check spam and allowlist @mail.carrd.site.
- Confirm the recipient; default is your Carrd account email.
Did this fix it?2. Custom form errors
- Give each field a unique label and ID using letters, numbers, hyphens, underscores.
- For Send to URL, return HTTP 200 on success.
Did this fix it?3. Integrations
- Mailchimp: match API Key and Audience ID exactly; double opt-in signups can lag up to 24 hours.
- Airtable: verify API key, Base ID, exact Table Name and field names.
Did this fix it?
Symptoms
Contact form submits but no email arrives, or submission shows an error.
Why it happens
- Messages filtered as spam
- Wrong or default recipient
- Bad field IDs in custom forms
- Wrong API keys or IDs for integrations
- Webhook URL not returning HTTP 200
- Plan lacks custom forms (Pro Plus)
This guide also covers
- carrd form not sending
- carrd contact form not working
- carrd form not receiving emails
Still not working?
If Carrd keeps failing, you're not alone. See every Carrd problem users report or the alternatives people switch to.
Done fighting Carrd? Our small team builds your own Carrd alternative, or any software you need: web, mobile, games, desktop. Price agreed together.
Talk to usThe same problem in other apps
All notifications, reminders & messages not sending guides →
Other Carrd errors
- Carrd Custom Domain Not Working
- Carrd Not Secure Warning on Custom Domain
- Carrd Publish Failed Error
- Carrd Changes Not Showing on Published Site
- Carrd Embed Not Working or Site Blank
- Carrd Site Not Showing on Google
- Carrd Mobile Layout Broken or Desktop Version on Phone
- Carrd Builder Slow, Glitchy or Out of Elements