Webflow Form Submissions Not Sending Emails

How to fix it

Try these in order — the most common fix is first.

1. 1. Verify recipients and republish

   Copy steps
   1. Select the form in the Designer and open its settings
   2. Check the email notification recipients for typos or blanks
   3. Click Apply and publish the site
   Did this fix it? Yes No

2. 2. Look in the Forms tab

   Copy steps
   1. Open Site settings > Forms
   2. If the submission is stored there, the form works and only delivery is failing
   Did this fix it? Yes No

3. 3. Whitelist and check spam

   Copy steps
   1. Search spam and filtering rules for Webflow
   2. Add Webflow's sender to your safe senders
   Did this fix it? Yes No

4. 4. Remove a blocked address

   Copy steps
   1. Try a different recipient mailbox to confirm
   2. If your address was blocked earlier, ask Webflow support to remove the block
   Did this fix it? Yes No

5. 5. Check status and form action

   Copy steps
   1. Open status.webflow.com for form notification incidents
   2. Make sure no custom action URL is set on the form
   Did this fix it? Yes No

Symptoms

Form submits fine for visitors but you receive no notification email.

Why it happens

• Recipient field empty or mistyped
• Recipient clicked unsubscribe in a notification and was removed
• Email provider previously rejected Webflow mail, so Webflow stopped sending to that address
• Spam or filter rules at the mailbox
• Custom form action means submissions never reach Webflow
• Webflow email-only incidents (Sept 30 2025 and Feb 10 2026 were logged)

This guide also covers

• webflow form not sending email
• webflow form submissions not working
• webflow not receiving form notifications
• webflow form not working

The same problem in other apps

All notifications, reminders & messages not sending guides →

• Shopify Order Emails Going to Spam (Shopify)
• Wix Form Not Sending Emails (Wix)

Other Webflow errors

• How to Cancel Webflow Subscription
• Webflow Custom Domain or SSL Error
• Webflow Site Not Publishing
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• Webflow Site Not Indexed by Google