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ChatGPT Something Went Wrong Error

Workaround available Web, Windows, macOS, iOS, Android Updated October 21, 2026

Quick answer

'Something went wrong' (and 'Hmm...something seems to have gone wrong') is OpenAI's generic error: either a temporary server problem or something in your browser or network. Refresh or start a new chat, check status.openai.com, then clear cache and disable extensions.

Most likely fix: Refresh or start a new chat.

Symptoms

A message saying 'Something went wrong' or 'Hmm...something seems to have gone wrong' instead of a reply, sometimes with a retry button. On mobile it may ask you to check your device's date and time.

Why it happens

  • Temporary server issue or outage
  • Corrupted cache or cookies
  • Browser extensions (privacy, security, script blockers)
  • VPN or secure DNS
  • Wrong device date/time on mobile

How to fix it

Try these in order — the most common fix is first.

  1. 1. Refresh or start a new chat

    1. Reload the page or tap Retry
    2. Open a new chat and resend the message

  2. 2. Check OpenAI's status page first

    1. Open status.openai.com
    2. Look for an active incident on ChatGPT, Voice or Image Generation
    3. If there is one, wait for it to be marked resolved - nothing on your side will fix it

  3. 3. Clear cache and cookies or use a private window

    1. Open a private/incognito window and sign in to chatgpt.com
    2. If that works, clear cookies and site data for chatgpt.com and openai.com in your normal browser
    3. Sign in again

  4. 4. Turn off VPN, proxy and security extensions

    1. Disconnect any VPN or proxy
    2. Disable ad blockers, privacy and 'web protect' extensions for chatgpt.com
    3. Turn off secure DNS in browser settings if enabled
    4. Reload ChatGPT

  5. 5. Fix date/time and update the app (mobile)

    1. Set date and time to automatic in your phone settings
    2. Update the ChatGPT app from the App Store or Google Play
    3. Force-close and reopen the app

  6. 6. Try another network

    1. Switch Wi-Fi/mobile data
    2. Retry the message

This guide also covers

  • chatgpt something went wrong
  • hmm something seems to have gone wrong chatgpt
  • chatgpt something went wrong error fix
  • chatgpt something went wrong while generating the response

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