Close CRM Duplicate Leads on Import
Quick answer
Imports into Close can create duplicate leads because there is no opt-out of lead creation matching; clean the CSV first and use merge tools.
Most likely fix: Prepare the import
How to fix it
Try these in order — the most common fix is first.
1. Prepare the import
- Dedupe the CSV by company and email first
- Map lead name and contact email consistently
Did this fix it?2. Clean up
- Use Close's merge duplicate leads tool
- Review duplicates after import
Did this fix it?
Symptoms
Duplicate leads after CSV import.
Why it happens
- Import creates new leads for non-matching names
- No duplicate-skip option reported by users
This guide also covers
- close crm duplicate leads
- close import duplicates
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