Copper Import Failed or Errors
Workaround available Chrome, Gmail, Copper web app Updated November 13, 2026Based on 2 user reportsHow we research
Quick answer
Copper imports fail on mismatched fields, bad cells, wrong import order or assignee names that do not match. Fix cells, import in the right order, or revert and retry.
Most likely fix: Fix cell errors before submitting
How to fix it
Try these in order — the most common fix is first.
1. Fix cell errors before submitting
- During import click Fix on each flagged cell
- Check field mapping on the mapping screen
Did this fix it?2. Import in the right order
- Import Companies first, then People, then Opportunities
Did this fix it?3. Match assignees exactly
- Use the name exactly as it appears in your Copper account
Did this fix it?4. Revert and retry
- Go to System Settings > Import Data and revert the import
- Wait up to 10 minutes before re-importing
Did this fix it?
Symptoms
The import stops, shows cell errors, or creates wrong records.
Why it happens
- Columns not mapped to the right Copper fields
- Cell values that fail validation
- Importing People before Companies
- Assignee names not matching exactly
- Re-importing too soon after a revert
This guide also covers
- copper import failed
- copper csv import error
- copper import contacts
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