Copper Sidebar Not Showing in Gmail
Workaround available Chrome, Gmail, Copper web app Updated November 13, 2026Based on 2 user reportsHow we research
Quick answer
If the Copper sidebar does not appear in Gmail, the extension is usually disabled, hidden for that inbox, or not signed in.
Most likely fix: Confirm the extension is on
How to fix it
Try these in order — the most common fix is first.
1. Confirm the extension is on
- Open chrome://extensions and make sure Copper CRM for Gmail is toggled on
- Pin it to the toolbar and click it to sign in
Did this fix it?2. Check hidden inboxes
- Copper lets admins hide the extension in selected Gmail inboxes; confirm yours is not one of them
- Ask your Copper admin or support to check
Did this fix it?3. Use the right profile
- Open Gmail in the Chrome profile where the extension is installed and logged in to the same Google account used in Copper
Did this fix it?4. Reload and reinstall
- Hard-refresh Gmail (Ctrl/Cmd+Shift+R)
- If still missing, remove and reinstall the extension
Did this fix it?
Symptoms
Gmail loads normally but no Copper panel or icon appears.
Why it happens
- Extension disabled or removed from the toolbar
- Copper hidden for the selected Gmail inbox
- Not signed in to Copper in that Chrome profile
- Wrong Chrome profile or Google account
- Browser other than Chrome
This guide also covers
- copper not showing in gmail
- copper sidebar missing gmail
- copper crm extension not appearing
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