How to Cancel Descript Subscription
Quick answer
Cancel in App Settings > Plan > Change plan > Downgrade to Free. You keep the paid plan until the billing period ends; refunds are only within 48 hours of the invoice.
Most likely fix: Cancel on web or desktop
How to fix it
Try these in order — the most common fix is first.
1. Cancel on web or desktop
- Open web.descript.com or the desktop app
- Press Cmd/Ctrl+comma for App Settings; pick the right Drive in the sidebar if you own several
- Plan tab > Change plan > Downgrade to Free
- Choose a reason and click Cancel subscription
Did this fix it?2. After cancelling
- You stay on the paid plan until the cycle ends, then move to Free; projects stay accessible
- Remaining top-ups are kept (12-month expiry) but unusable on Free
- Charged again? Check whether you own other Drives with subscriptions
- To undo before the cycle ends, cancel the pending change on the Plan tab
Did this fix it?3. Refunds
- Plan refunds are available if requested within 48 hours of the invoice date; top-ups are non-refundable
- If the Drive owner left, only their email can cancel; contact support
Did this fix it?
Symptoms
You want to stop being charged.
Why it happens
- Auto-renewing subscription
- Several Drives billed separately
This guide also covers
- cancel descript
- descript refund
- descript cancel subscription
Still not working?
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