How to Cancel Otter.ai Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Cancel on the web (plans bought on otter.ai)

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   1. Sign in at otter.ai
   2. Open Account settings and go to the Plan tab
   3. Choose Cancel plan and follow the confirmation prompts
   4. Check your email for the cancellation confirmation
   Did this fix it? Yes No

2. 2. Cancel on iPhone or iPad

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   1. Open Settings and tap your name
   2. Tap Subscriptions and select Otter
   3. Tap Cancel Subscription (if missing, it is already cancelled or on another Apple ID)
   Did this fix it? Yes No

3. 3. Cancel on Android

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   1. Open Google Play, tap your profile icon
   2. Go to Payments and subscriptions > Subscriptions
   3. Select Otter and cancel
   Did this fix it? Yes No

4. 4. Cancel before the renewal date

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   1. Third-party guides report Otter advises cancelling at least 24 hours before the next billing date
   2. Pro features keep working until the paid period ends, then the account drops to Basic; transcripts stay accessible
   Did this fix it? Yes No

5. 5. Ask for a refund

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   1. Otter does not offer partial refunds for unused time
   2. For store-billed plans, request the refund from Apple (reportaproblem.apple.com) or Google Play
   3. If charged after cancelling, contact Otter support with your confirmation email and consider a card dispute if unanswered
   Did this fix it? Yes No

Symptoms

You want to stop paying for Otter Pro or Business but the Plan page shows no cancel button, or you were charged again after cancelling.

Why it happens

• Plan was bought in the iOS or Android app, so it can only be cancelled in the store
• Cancelled after the renewal date, so the next period was already charged
• Subscription is tied to a different Apple ID or Google account
• Uninstalling the app or deleting the account was assumed to cancel billing

This guide also covers

• cancel otter ai
• how to cancel otter.ai subscription
• otter ai refund
• otter ai charged after cancel
• cancel otter ai on iphone

Other Otter.ai errors

• Otter.ai Not Joining Meeting (OtterPilot Not Joining)
• How to Stop Otter.ai Joining Meetings Automatically
• Otter.ai Transcript Not Showing or Stuck Processing
• Otter.ai Zoom Recordings Not Syncing
• Otter.ai Calendar Not Syncing
• Otter.ai Audio or Video Import Failed
• Otter.ai Not Working
• Otter.ai Speaker Identification Wrong (Speaker 1, Speaker 2)