Otter.ai Not Working
Quick answer
Start with Otter's status page, then sign-in, browser/app and permissions basics; most "not working" reports are incidents or plan limits.
Most likely fix: Check status
How to fix it
Try these in order — the most common fix is first.
1. Check status
- Look for an active Otter incident before changing anything
Did this fix it?2. Refresh the session
- Log out and back in, then retry in another browser or the mobile app
Did this fix it?3. Check mic permission
- Allow otter.ai to use your microphone in browser site settings
Did this fix it?4. Check plan limits
- Basic stops at 300 minutes/month and 30 minutes per conversation
Did this fix it?
Symptoms
Otter will not load, record or transcribe.
Why it happens
- Active Otter incident (speech processing, site-wide, joins)
- Plan minutes used up
- Microphone or browser permission blocked
- Stale app or session
This guide also covers
- otter ai not working
- otter ai down
- is otter ai down
- otter ai not recording
Still not working?
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