Otter.ai Not Joining Meeting (OtterPilot Not Joining)

How to fix it

Try these in order — the most common fix is first.

1. 1. Check Otter status first

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   1. Look at Otter's status page for an active OtterPilot or Zoom/Meet/Teams incident
   2. If there is one, wait for the fix and import the recording later
   Did this fix it? Yes No

2. 2. Check the auto-join setting

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   1. Sign in at otter.ai > Account Settings > Meetings
   2. Under Auto-join settings pick the option that covers your meetings (not "Meetings I manually select")
   3. In Otter's Calendar view switch the Notetaker icon on for the event
   Did this fix it? Yes No

3. 3. Reconnect the calendar

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   1. Disconnect your calendar in Otter integrations settings, then reconnect it
   2. Confirm it is the same account that holds the meeting
   3. Make sure the event has a Zoom/Meet/Teams link
   Did this fix it? Yes No

4. 4. Admit the bot and allow recording

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   1. Ask the host to admit Otter from the waiting room
   2. On Zoom, the host may need to approve recording permission for the bot
   Did this fix it? Yes No

5. 5. Fallback: record manually

   1. Open the Otter web or mobile app and press Record during the meeting, or add the notetaker to the call by pasting the meeting link
   Did this fix it? Yes No

Symptoms

The Otter notetaker never appears in your Zoom, Meet or Teams call, or appears and records nothing.

Why it happens

• Calendar disconnected or the wrong account connected
• Notetaker toggle off for that event or auto-join set to manual selection
• Meeting created without a video link, or created after the calendar last synced
• Host did not admit the bot from the waiting room or did not allow recording
• Otter incident (status page has logged OtterPilot/Zoom joining incidents)

This guide also covers

• otter ai not joining meeting
• otterpilot not joining
• otter ai not recording meeting
• otter notetaker not showing up
• otter ai not joining zoom

Other Otter.ai errors

• How to Cancel Otter.ai Subscription
• How to Stop Otter.ai Joining Meetings Automatically
• Otter.ai Transcript Not Showing or Stuck Processing
• Otter.ai Zoom Recordings Not Syncing
• Otter.ai Calendar Not Syncing
• Otter.ai Audio or Video Import Failed
• Otter.ai Not Working
• Otter.ai Speaker Identification Wrong (Speaker 1, Speaker 2)