Gamma Not Working? Common Errors & Fixes
The 9 Gamma problems users hit most often, why they happen, and the fixes that actually work — collected from user reports, forums, and official support docs.
Gamma PowerPoint Export Looks Different
Workaround availableWeb, iOS, AndroidExports follow Present Mode, so layouts, fonts and backgrounds can differ from the editor. Toggling Zoom to fit and setting card backgrounds usually fixes it.
Gamma Error Exporting File
OngoingWeb, iOS, AndroidA generic export error is usually a server-side failure or a network issue. Wait, retry, and compress images or split very long decks.
Gamma Google Slides Export Not Working
Workaround availableWeb, iOS, AndroidRe-authenticate Google Drive and grant permission; fonts will differ because Google Slides ignores embedded fonts.
Gamma Credits Ran Out
OngoingWeb, iOS, AndroidEvery completed AI action spends credits; free credits don't refresh. Use manual edits, cheaper image models and upgrade or buy credits only if needed.
Gamma Wasted Credits on Failed Generation
OngoingWeb, iOS, AndroidFailed actions should not be charged. If credits vanished on corrupted output, contact support with the gamma link.
Gamma Stopped Generating or Won't Resume
OngoingWeb, iOS, AndroidStalled generations are usually server-side; reload, retry and contact support if it persists.
Gamma Not Generating Requested Number of Slides
Workaround availableWeb, iOS, AndroidSlide counts are capped by plan and the AI may return fewer cards; set the count in the generator and upgrade for more.
How to Remove Made with Gamma Badge
Workaround availableWeb, iOS, AndroidThe badge is removed on paid plans such as Plus; Free keeps it.
How to Cancel Gamma Subscription
Workaround availableWeb, iOS, AndroidOpen Settings, select Manage subscription in Stripe and cancel. The plan stays active until the period ends, then drops to Free with 400 credits. Refunds only within 3 days.
Problem not listed? See all Gamma complaints or compare Gamma alternatives.
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