// troubleshooting guide · gamma

Gamma Error Exporting File

Status
Ongoing
platforms:
Web, iOS, Android
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · gamma/error-exporting-file4 FIXES

// quick answer

A generic export error is usually a server-side failure or a network issue. Wait, retry, and compress images or split very long decks.

Most likely fix: Retry later

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Retry later

    1. 01Wait a few minutes
    2. 02Export again
    Did this fix it?
  2. FIX 2Change network or browser

    1. 01Disable extensions and ad blockers
    2. 02Try another browser or network
    Did this fix it?
  3. FIX 3Shrink the deck

    1. 01Compress images
    2. 02Split 150+ slide gammas into sections, export each, merge outside Gamma
    Did this fix it?
  4. FIX 4Contact support

    1. 01Click ? in the bottom right
    2. 02Select Contact support and send the gamma link
    Did this fix it?

Symptoms

Export shows Error exporting file or the download fails.

Why it happens

  • C-01Server-side timeout
  • C-02Network, firewall or ad blocker
  • C-03150+ slide decks
  • C-04Large images

// this guide also covers

  • gamma error exporting file
  • gamma export failed
  • gamma pdf export error

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