// troubleshooting guide · gamma
Gamma Error Exporting File
- Status
- Ongoing
- platforms:
- Web, iOS, Android
- updated:
- November 15, 2026
- reports:
- 3
- Method
- how we research
RUNBOOK · gamma/error-exporting-file4 FIXES
// quick answer
A generic export error is usually a server-side failure or a network issue. Wait, retry, and compress images or split very long decks.
Most likely fix: Retry later
How to fix it
// try these in order, the most common fix is first
FIX 1Retry later
- 01Wait a few minutes
- 02Export again
Did this fix it?FIX 2Change network or browser
- 01Disable extensions and ad blockers
- 02Try another browser or network
Did this fix it?FIX 3Shrink the deck
- 01Compress images
- 02Split 150+ slide gammas into sections, export each, merge outside Gamma
Did this fix it?FIX 4Contact support
- 01Click ? in the bottom right
- 02Select Contact support and send the gamma link
Did this fix it?
Symptoms
Export shows Error exporting file or the download fails.
Why it happens
- C-01Server-side timeout
- C-02Network, firewall or ad blocker
- C-03150+ slide decks
- C-04Large images
// this guide also covers
- gamma error exporting file
- gamma export failed
- gamma pdf export error
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