Pitch PowerPoint Export Fonts and Animations Missing

How to fix it

// try these in order, the most common fix is first

1. FIX 1Export correctly

   Copy steps
   1. 01Click Share at the top right of the deck
   2. 02Choose Export > PowerPoint (or Cmd/Ctrl+K and search 'Export')
   3. 03Wait for the pop-up; large decks can take several minutes
   Did this fix it? Yes No

2. FIX 2Install the fonts on the viewing computer

   Copy steps
   1. 01Download the font files your workspace uses
   2. 02Install them on the computer that opens the PPTX
   3. 03Reopen the file in PowerPoint
   Did this fix it? Yes No

3. FIX 3Replace uploaded videos with YouTube or Vimeo embeds

   Copy steps
   1. 01Upload the video to YouTube or Vimeo
   2. 02Embed the link in Pitch instead of an uploaded file
   3. 03Re-export (thumbnails won't be included, but the embed works)
   Did this fix it? Yes No

4. FIX 4Use PDF or a live link when animation matters

   Copy steps
   1. 01Share > Export > PDF for a fixed layout
   2. 02Or send the Pitch link so viewers see animations and video
   Did this fix it? Yes No

Symptoms

The exported .pptx shows Calibri instead of your font, videos are static thumbnails, animations are gone or charts look different.

Why it happens

• C-01Fonts can't always be embedded in the PPTX
• C-02Animations, transitions and continuity aren't exported
• C-03Uploaded videos and recordings become thumbnails
• C-04Charts are re-rendered with PowerPoint formatting
• C-05Export is a paid feature and unavailable on mobile and offline

// this guide also covers

• pitch export to powerpoint
• pitch pptx export fonts
• pitch export animations missing
• pitch export not working

The same problem in other apps

All export, render & quality loss guides →

• Gamma PowerPoint Export Looks Different (Gamma)
• Canva Video Export Stuck or Video Won't Download (Canva)
• Figma Export Not Working: Blank, Stuck or Wrong PDF/PNG (Figma)
• Beautiful.ai Export Failed Error (Beautiful.ai)
• Prezi Export to PowerPoint Not Working (Prezi)

Other Pitch errors

• How to Cancel Pitch Subscription
• Pitch Changes Not Syncing Error
• Pitch Not Loading or Can't Connect
• Pitch App Not Working or Freezing
• Pitch PowerPoint Import Not Working
• Pitch Presentation Missing or Disappeared
• Pitch AI Credits Ran Out
• Remove Pitch Logo Watermark From PDF Export