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// troubleshooting guide · pitch

Pitch AI Credits Ran Out

Status
Workaround available
platforms:
Web, macOS, Windows
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · pitch/ai-credits-run-out4 FIXES

// quick answer

Free accounts get only 100 one-time AI credits and paid seats 500-750 a month. Wait for renewal, upgrade, or enable extra credits at $0.004 each with a budget in workspace settings.

Most likely fix: Check usage

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Check usage

    1. 01Open workspace Settings and find the AI credits section
    2. 02See how many credits are used and when they reset
    Did this fix it?

  2. FIX 2Enable additional credits

    1. 01In workspace Settings, enable additional AI credits
    2. 02Set a fixed budget or unlimited (pay per use at $0.004/credit)
    3. 03Check the calculator before confirming
    Did this fix it?

  3. FIX 3Upgrade or wait for renewal

    1. 01Free users: upgrade to Plus or Team for 500 credits/month
    2. 02Paid users: credits reset at each renewal
    Did this fix it?

  4. FIX 4Spend fewer credits

    1. 01Write a detailed prompt and attach source files to avoid regenerating
    2. 02Edit slides manually instead of regenerating the whole deck
    Did this fix it?

Symptoms

Pitch Agent or AI generation stops working or asks you to upgrade; drafts use up the allowance after a few decks.

Why it happens

  • C-01Free plan's 100 credits are lifetime and don't renew
  • C-02Each draft of a full deck consumes many credits
  • C-03Credits are shared across the team on some plans
  • C-04A fixed AI budget set by an admin

// this guide also covers

  • pitch ai credits
  • pitch ai not working
  • pitch agent credits
  • pitch ai limit

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