Pitch Presentation Missing or Disappeared

How to fix it

// try these in order, the most common fix is first

1. FIX 1Check your account

   Copy steps
   1. 01Confirm the email you're logged in with
   2. 02Log out and back in with the other account (there's no account switcher)
   Did this fix it? Yes No

2. FIX 2Switch workspaces

   Copy steps
   1. 01Use the left sidebar to change workspace
   2. 02Open the guest workspace if the deck was shared from another company
   Did this fix it? Yes No

3. FIX 3Search and sort

   Copy steps
   1. 01Check Shared with me
   2. 02Press Cmd/Ctrl+K and type the name (search covers the current workspace only)
   3. 03Check the Dashboard for the 8 most recent decks, or sort folders by Updated
   Did this fix it? Yes No

4. FIX 4Ask the owner or support

   Copy steps
   1. 01Ask the owner for the current link and access
   2. 02Check whether teammates still see it
   3. 03Contact support; deleted decks may not be recoverable
   Did this fix it? Yes No

Symptoms

A deck you worked on isn't in your workspace, a link says you have no access, or search returns nothing.

Why it happens

• C-01Logged into a personal instead of work account
• C-02Deck lives in another workspace or a guest workspace
• C-03It's in someone's private folder
• C-04Access was removed or the deck was moved or deleted
• C-05Moving a deck changes its URL

// this guide also covers

• pitch presentation missing
• where is my pitch presentation
• pitch deck disappeared
• recover deleted pitch presentation

The same problem in other apps

All missing or lost data guides →

• Google Slides Messes Up PowerPoint Formatting (Google Slides)
• Copilot Not Showing in PowerPoint (Microsoft PowerPoint)
• Canva Fonts Not Working or Uploaded Font Not Showing (Canva)
• Figma Missing Fonts and Local Fonts Not Showing (Figma)

Other Pitch errors

• How to Cancel Pitch Subscription
• Pitch Changes Not Syncing Error
• Pitch Not Loading or Can't Connect
• Pitch App Not Working or Freezing
• Pitch PowerPoint Export Fonts and Animations Missing
• Pitch PowerPoint Import Not Working
• Pitch AI Credits Ran Out
• Remove Pitch Logo Watermark From PDF Export