// troubleshooting guide · gamma
Gamma Wasted Credits on Failed Generation
- Status
- Ongoing
- platforms:
- Web, iOS, Android
- updated:
- November 15, 2026
- reports:
- 3
- Method
- how we research
RUNBOOK · gamma/wasted-credits2 FIXES
// quick answer
Failed actions should not be charged. If credits vanished on corrupted output, contact support with the gamma link.
Most likely fix: Check the error
How to fix it
// try these in order, the most common fix is first
FIX 1Check the error
- 01If an error appeared, credits are not charged per Gamma
Did this fix it?FIX 2Ask support
- 01Click ? in the bottom right
- 02Contact support with the gamma link and date
Did this fix it?
Symptoms
Credits drop but the deck is corrupted or empty.
Why it happens
- C-01Corrupted generation
- C-02Completed but unusable output
// this guide also covers
- gamma wasted credits
- gamma credits refund
Still not working?
If Gamma keeps failing, you're not alone. See every Gamma problem users report or the alternatives people switch to.
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