// troubleshooting guide · gamma
Gamma Stopped Generating or Won't Resume
- Status
- Ongoing
- platforms:
- Web, iOS, Android
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · gamma/generation-stuck3 FIXES
// quick answer
Stalled generations are usually server-side; reload, retry and contact support if it persists.
Most likely fix: Reload and retry
How to fix it
// try these in order, the most common fix is first
FIX 1Reload and retry
- 01Refresh the page
- 02Reopen the gamma and generate again
Did this fix it?FIX 2Shorten the prompt
- 01Reduce input size
- 02Generate fewer slides
Did this fix it?FIX 3Contact support
- 01Send the gamma link via the ? menu
Did this fix it?
Symptoms
Generation freezes partway without a credit message.
Why it happens
- C-01Server load
- C-02Large prompt or input
// this guide also covers
- gamma stopped generating
- gamma stuck generating
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