Gusto W-2 or 1099 Not Showing

How to fix it

Try these in order — the most common fix is first.

1. 1. Check the dates

   Copy steps
   1. Final 2026 W-2s and 1099-NECs become available in Documents and individual accounts on January 12, 2027
   2. Employees get an email when final forms are ready, usually mid-to-late January
   Did this fix it? Yes No

2. 2. Check access

   Copy steps
   1. Sign in to the right profile and open Documents
   2. Keep an email address on the account; Gusto keeps forms available for up to 10 years with an email on file
   Did this fix it? Yes No

3. 3. Order paper copies

   Copy steps
   1. Employees without online access can get paper forms; mail orders for 2026 forms close January 26, 2027
   2. IRS filing deadline for W-2s is February 1, 2027
   Did this fix it? Yes No

4. 4. Admin: review year-end tasks

   1. Check end-of-year tasks and corrections in Gusto and contact support if forms are still missing after mid-January
   Did this fix it? Yes No

Symptoms

An employee or contractor cannot find their W-2 or 1099 in Gusto.

Why it happens

• Forms are not final yet; employees cannot see drafts
• The person is not signed in to the right profile or has no online access
• Email address missing on the account
• Employer has not completed year-end tasks

This guide also covers

• gusto w2 not showing
• gusto w-2 not available
• gusto 1099 not showing
• where is my w2 gusto

Other Gusto errors

• Gusto Payroll Not Processing
• Gusto Direct Deposit Late or Missing
• Gusto Bank Verification Failed or Pending
• Gusto Failed Debit or Payroll Debit Fee
• Gusto Tax Notice From IRS or State Agency
• Gusto Tax Filing or Payment Failed
• Gusto Can't Log In or 2FA Not Working
• How to Cancel Gusto Subscription