Linode Lish Console Not Working or Login Fails

How to fix it

Try these in order — the most common fix is first.

1. 1. Use Weblish from Cloud Manager

   Copy steps
   1. Open the Linode and click Launch LISH Console
   2. Press Enter to get a prompt
   3. If Linode shows Offline, boot it first
   Did this fix it? Yes No

2. 2. Reset the password

   Copy steps
   1. Shut the Linode down
   2. Use Reset Root Password in the Linode's Settings
   3. Boot and log in via Lish as root
   Did this fix it? Yes No

3. 3. No prompt at all

   Copy steps
   1. Reboot into Rescue Mode (no username or password needed in Lish)
   2. Check the disk and logs, then reboot with the normal configuration
   Did this fix it? Yes No

Symptoms

Lish opens but shows no prompt, rejects the login, or cannot be reached by SSH on the Lish gateway.

Why it happens

• Wrong or forgotten user or root password
• The Linode is powered off or stuck booting
• The distribution has no login prompt on the serial console
• Your SSH key is not added to your Cloud Manager profile for Lish SSH access

This guide also covers

• linode lish console not working
• can't access lish console
• linode lish login

The same problem in other apps

All login, account & activation guides →

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• AWS Account Suspended: How to Reactivate It (AWS)

Other Linode errors

• Can't SSH Into Linode: Connection Refused or Timed Out
• Linode SSH Permission Denied (publickey)
• Linode Unreachable After Reboot, Maintenance or Firewall Change
• Linode Outbound Email Blocked: Ports 25, 465 and 587
• Linode Out of Memory: OOM Killer Kills MySQL, Apache or Node
• Linode Account Pending, Verification Required or Limit Reached
• Linode Still Charging After Powering Off: You Must Delete It
• How to Cancel Linode (Akamai Cloud) Account and Stop Billing