Mailchimp Campaign Stuck Sending or Not Delivered

How to fix it

Try these in order — the most common fix is first.

1. 1. Check the status page

   Copy steps
   1. Open status.mailchimp.com and look for current incidents
   2. Wait for resolution before resending to avoid duplicates
   Did this fix it? Yes No

2. 2. Check account limits and holds

   Copy steps
   1. Free plan: 500 emails/month, 250/day
   2. Look at Account History for compliance messages
   Did this fix it? Yes No

3. 3. Contact support

   Copy steps
   1. Paid plans have email and chat support; free plans only 30 days of email support
   2. Include the campaign ID
   Did this fix it? Yes No

Symptoms

A campaign sits in Sending, never finishes, or reports show no deliveries.

Why it happens

• Platform incidents on Mailchimp's side
• Free plan send limit reached and sending paused
• Account under compliance review
• Very large sends queued

This guide also covers

• mailchimp campaign stuck sending
• mailchimp campaign not sending
• mailchimp down
• mailchimp status

Other Mailchimp errors

• How to Cancel Mailchimp Subscription
• Mailchimp Emails Going to Spam
• Mailchimp Domain Authentication Failed
• Mailchimp Account Suspended or Disabled
• Mailchimp Free Plan Limits and Sending Paused
• Why Is Mailchimp So Expensive? Reduce Billable Contacts
• Mailchimp Contact Import Not Working
• Mailchimp Automation Not Sending