Mailchimp Can't Log In

How to fix it

Try these in order — the most common fix is first.

1. 1. Use the right login method

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   1. Intuit-created accounts: sign in with Intuit credentials or Intuit Account Recovery
   2. Google-created accounts: Sign in with Google
   Did this fix it? Yes No

2. 2. Fix the 2FA code

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   1. Confirm the code is for the Mailchimp entry in your authenticator
   2. Resync the authenticator app time (Android Google Authenticator settings)
   3. Use the backup code if the device is lost
   Did this fix it? Yes No

3. 3. Clear browser issues

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   1. Remove the old saved password
   2. Try a private window or another network
   Did this fix it? Yes No

4. 4. Locked or closed

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   1. A 24-hour lockout follows 10 failed attempts
   2. Closed accounts can't be reopened; a new account is needed
   Did this fix it? Yes No

Symptoms

Password rejected, authenticator code invalid, or account locked.

Why it happens

• Account created through Intuit or Google requires that login method
• Authenticator app holds several accounts or is out of sync
• Lost phone without the backup code
• Lockout after 10 failed attempts
• Account closed after 24 months of no logins

This guide also covers

• mailchimp can't log in
• mailchimp login problem
• mailchimp 2fa not working
• mailchimp intuit account login

Other Mailchimp errors

• How to Cancel Mailchimp Subscription
• Mailchimp Emails Going to Spam
• Mailchimp Domain Authentication Failed
• Mailchimp Account Suspended or Disabled
• Mailchimp Free Plan Limits and Sending Paused
• Why Is Mailchimp So Expensive? Reduce Billable Contacts
• Mailchimp Contact Import Not Working
• Mailchimp Automation Not Sending