Can't Share Microsoft Loop With External Guests

How to fix it

Try these in order — the most common fix is first.

1. 1. Share with specific people

   Copy steps
   1. Open the Loop workspace or page and open the share menu
   2. Choose page or workspace, enter the guest's email address and select Send or Invite
   3. External guests cannot be added to company-wide links
   Did this fix it? Yes No

2. 2. Ask an admin to check sharing requirements

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   1. Organization-level external sharing enabled in SharePoint admin center
   2. Guest account in the tenant or B2B Invitation Manager enabled
   3. Sensitivity labels and conditional access not restricting sharing
   Did this fix it? Yes No

3. 3. Help the guest return to the content

   Copy steps
   1. Guests sign in with their guest account and need to use the share link each time
   2. Resend the link if they lose it
   Did this fix it? Yes No

Symptoms

You cannot invite someone outside your organization, or the guest cannot reach the content after the first visit.

Why it happens

• Organization-level external sharing is off
• No guest account in the tenant and B2B invitation manager disabled
• Sensitivity labels or conditional access restrict sharing
• Company-wide links used instead of specific-people links
• Trying to share My workspace

This guide also covers

• share microsoft loop with external users
• loop guest access
• loop external sharing not working
• loop share with someone outside organization

Other Microsoft Loop errors

• Loop Component Not Showing in Teams or Outlook
• Teams Meeting Loop Agenda Not Working or Syncing
• Can't Create a Workspace in Microsoft Loop
• Loop Component Asks for Access or Can't Be Edited by Recipients
• Microsoft Loop Unable to Connect
• Microsoft Loop Sync Error and Slow Pages
• Loop Task List Not Syncing With Planner or To Do
• Microsoft Loop Workspaces Disappeared