PowerPoint Upload Failed (OneDrive Not Syncing)

How to fix it

// try these in order, the most common fix is first

1. FIX 1Check OneDrive

   Copy steps
   1. 01Click the OneDrive cloud icon in the taskbar
   2. 02Resume syncing and wait until it says files are up to date
   3. 03Save again in PowerPoint
   Did this fix it? Yes No

2. FIX 2Don't run Office elevated

   Copy steps
   1. 01Close PowerPoint
   2. 02Open it normally, not with Run as administrator
   3. 03AutoSave and co-authoring turn back on
   Did this fix it? Yes No

3. FIX 3Clear the Office file cache

   Copy steps
   1. 01Close all Office apps and back up the folder
   2. 02Open %LocalAppData%\Microsoft\Office\16.0\OfficeFileCache and delete its contents
   3. 03Restart OneDrive and PowerPoint
   Did this fix it? Yes No

4. FIX 4Reset OneDrive

   Copy steps
   1. 01Press Windows + R and run %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
   2. 02Start OneDrive again and let it resync
   Did this fix it? Yes No

5. FIX 5Use PowerPoint for the web

   1. 01Open the file at onedrive.live.com in the browser to keep working while the desktop sync is fixed
   Did this fix it? Yes No

Symptoms

The save status shows 'Upload failed' or 'Upload blocked', collaborators see old slides, or AutoSave stops.

Why it happens

• C-01OneDrive paused or signed out
• C-02Sync conflict between versions
• C-03Office running as administrator
• C-04Corrupted Office file cache
• C-05Connected experiences off

// this guide also covers

• powerpoint upload failed
• powerpoint not syncing onedrive
• powerpoint upload blocked
• powerpoint coauthoring not working

The same problem in other apps

All sync failures guides →

• Keynote Not Syncing With iCloud Between Mac and iPad (Apple Keynote)
• Pitch Changes Not Syncing Error (Pitch)

Other Microsoft PowerPoint errors

• PowerPoint Not Responding or Freezing
• PowerPoint Won't Open or Crashes on Startup
• PowerPoint Found a Problem With Content
• An Error Occurred While PowerPoint Was Saving the File
• PowerPoint Cannot Play Media (Video Not Playing)
• PowerPoint Presenter View Not Working
• How to Recover an Unsaved PowerPoint
• PowerPoint Designer Not Working (Design Ideas Greyed Out)