How to Cancel Netlify Subscription
Quick answer
Downgrade to Free under Usage & billing > Plan details > Change team plan (Team Owner only). It takes effect at the next billing cycle. To stop everything, delete the team or account.
Most likely fix: Downgrade to Free (web)
How to fix it
Try these in order — the most common fix is first.
1. Downgrade to Free (web)
- Log in as Team Owner
- Usage & billing > Plan details > Change team plan
- Choose Free and confirm; effective next billing cycle
- Unused monthly plan credits are removed then; purchased packs stay
Did this fix it?2. Turn off auto recharge
- Usage & billing > Configure auto recharge > Disabled
Did this fix it?3. Delete the team or account
- Follow Netlify's 'how to cancel an account' support guide; delete sites first if needed
Did this fix it?4. Refunds
- Docs describe prorated refund on upgrades only; for wrong charges contact Netlify Support
Did this fix it?
Symptoms
You want to stop paying for Netlify Personal or Pro.
Why it happens
- Billing is per team and only Team Owners can change it
- Downgrade is scheduled for end of cycle
- Auto recharge keeps buying credits if left enabled
This guide also covers
- cancel netlify
- netlify cancel subscription
- netlify refund
- how to delete netlify account
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