Netlify Site Paused: Credit Limit Reached
Quick answer
When credits run out all team projects pause and show 'Site not available'. Upgrade, buy a credit pack, enable auto recharge, or wait for the next billing cycle.
Most likely fix: Check your balance
How to fix it
Try these in order — the most common fix is first.
1. Check your balance
- Team Owner: Usage & billing > Credit balance, and see which project used most
Did this fix it?2. Buy credits or enable auto recharge (paid)
- Usage & billing > Configure auto recharge > Enabled; Personal 500 credits for $5, Pro 1,500 for $10
- Or buy a one-time credit pack; packs roll over
Did this fix it?3. Upgrade the plan
- Usage & billing > Change plan; upgrades take effect immediately
Did this fix it?4. On Free, wait or upgrade
- Free cannot buy credits; projects resume at next billing cycle
Did this fix it?5. Reduce usage
- Cache assets, compress images, block abusive bots, reduce production deploys
Did this fix it?6. Legacy accounts
- Legacy plans can open a new team on a credit-based plan; switching is irreversible
Did this fix it?
Symptoms
Visitors see 'Site not available'; deploys, forms and previews stop for every project on the team.
Why it happens
- Monthly credits used up (bandwidth 20 credits/GB, compute, requests, production deploys 15 each)
- Free plan has a hard limit
- Auto recharge off by default
- Traffic spike or bot traffic
- All projects share one credit pool
This guide also covers
- netlify site paused
- netlify site not available
- netlify credits ran out
- netlify bandwidth limit exceeded
Still not working?
If Netlify keeps failing, you're not alone. See every Netlify problem users report or the alternatives people switch to.
We build software. Any software.
Paying for apps that don't quite fit? We build exactly what you need.
We're a small team of developers who build custom software fast. Not just tools like Netlify: web and mobile apps, games, desktop software, AI tools, internal tools: whatever you have in mind. We build and run our own products too: booking platforms, games, learning apps. See our work
- Web apps & SaaS
- Mobile apps (iOS & Android)
- Games
- Desktop software
- AI tools & automations
- Internal tools & dashboards
- Client portals & booking
- Your own version of any tool
- ✓ Free 15-min call to scope it
- ✓ Price agreed up front
- ✓ Your data, your code
The same problem in other apps
Other Netlify errors
- Netlify Page Not Found on Refresh (SPA 404)
- Netlify Build Failed
- Netlify Deploy Stuck on Building or Enqueued
- Netlify Custom Domain Not Working
- Netlify SSL Certificate Pending or Not Provisioning
- Netlify Function Timeout (502 / 504)
- Netlify Build Failed: Secrets Scanning Detected Secrets
- Netlify Environment Variables Undefined