Perplexity Comet Not Working

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Workaround available Windows, macOS Updated November 13, 2026Based on 3 user reportsHow we research

Quick answer

If Comet's assistant is stuck or the browser won't load pages, test in a private window, disable extensions, check network settings and restart.

Most likely fix: Quick checks

How to fix it

Try these in order — the most common fix is first.

  1. 1. Quick checks

    1. Check status.perplexity.ai
    2. Open an Incognito window and disable extensions
    Did this fix it?
  2. 2. Assistant stuck

    1. Refresh the page
    2. Clear cache under Settings > Privacy
    3. Restart Comet
    Did this fix it?
  3. 3. Network

    1. Check proxy, firewall, DNS and VPN
    2. If all sites fail only in Comet, fix network before deleting the profile
    Did this fix it?
  4. 4. Limits

    1. Weekly agent query limits apply by plan; Max has the highest
    Did this fix it?

Symptoms

Comet browser won't launch, opens blank, or the assistant sidebar freezes or fails.

Why it happens

  • Extension conflicts
  • Proxy, firewall or VPN issues
  • Corrupted profile or cache
  • Agent query limit reached
  • Service incident

This guide also covers

  • perplexity comet not working
  • comet browser assistant not responding

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