// troubleshooting guide · pika
Old Pika Videos Missing After the Relaunch (old.pika.art)
- Status
- Workaround available
- platforms:
- Web
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · pika/old-pika-videos-missing4 FIXES
// quick answer
After Pika's September 2026 relaunch, the old site was retired. Paid accounts' creations were moved into the 'OG Pika' project in your Library; if you don't see them, check you signed in with the same method (Google vs Apple) and contact support.
Most likely fix: Open the OG Pika project
How to fix it
// try these in order, the most common fix is first
FIX 1Open the OG Pika project
- 01Go to pika.art > Library
- 02Open the project called OG Pika
Did this fix it?FIX 2Sign in with the original method
- 01Log out and sign in with the same Google or Apple account you used before
Did this fix it?FIX 3Check your renamed plan
- 01Subscription page: Standard became Starter, Pro became Creator at the same price
Did this fix it?FIX 4Ask support to locate missing files
- 01pika.art/support with your account email and sign-in method
Did this fix it?
Symptoms
Previous videos are gone, old.pika.art no longer works, or your plan shows a different name.
Why it happens
- C-01old.pika.art was retired a few weeks after September 17, 2026
- C-02Only paid accounts' creations were migrated
- C-03Signed in with a different method, creating a separate account
- C-04Plans renamed: Standard is now Starter, Pro is now Creator
// this guide also covers
- old pika art
- pika old videos missing
- pika library empty
- where are my pika videos
Still not working?
If Pika keeps failing, you're not alone. See every Pika problem users report or the alternatives people switch to.
Have an app idea? Our small team builds any software: web and mobile apps, games, desktop, AI tools. Price agreed together.
Talk to usOther Pika errors
- Pika Generation Failed / Something Went Wrong Error
- Pika Video Stuck Generating or Stuck at 99%
- Pika Credits Deducted but No Video
- Why Is Pika So Slow? High Demand and Long Queues
- Pika Subscription or Videos Missing After Login
- Pika Content Policy Violation Error
- Pika Download Not Working
- Pika Top-Up Credits Not Working in iOS App or API