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Principle Figma Import Not Working

Status
Workaround available
platforms:
macOS
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · principle/figma-import-not-working4 FIXES

// quick answer

Principle's Figma import hangs on "Getting documents" or says it can't reach Figma. It is usually an auth or Figma-side hiccup: sign out and back in, update Principle, or copy layers from Figma instead.

Most likely fix: Sign out and back in to Figma

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Sign out and back in to Figma

    1. 01Open Principle > Settings and disconnect your Figma account
    2. 02Quit Principle, reopen it and sign in again
    3. 03Retry the import
    Did this fix it?
  2. FIX 2Update Principle

    1. 01Principle > Check for Updates
    2. 02Install the latest 6.x version and retry
    Did this fix it?
  3. FIX 3Use copy and paste instead

    1. 01In Figma select the frames, Cmd+C
    2. 02In Principle paste onto the canvas with Cmd+V
    Did this fix it?
  4. FIX 4Turn off VPN or proxy

    1. 01Disable VPN, retry import
    2. 02Check figma.com loads in a browser
    Did this fix it?

Symptoms

Import dialog spins on "Getting documents", shows a connection error, or your file list is empty.

Why it happens

  • C-01Expired Figma login token inside Principle
  • C-02Figma-side API problem (reported and later fixed in Oct 2025)
  • C-03Outdated Principle build
  • C-04Firewall, VPN or proxy blocking the Figma API

// this guide also covers

  • principle figma import not working
  • principle for mac figma import
  • principle getting documents figma

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