// troubleshooting guide · proton drive

Why Is Proton Drive So Slow? Uploads and Downloads

Status
Ongoing
platforms:
Windows, macOS, Web, iOS, Android
updated:
November 15, 2026
reports:
4
Method
how we research
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RUNBOOK · proton-drive/slow-upload5 FIXES

// quick answer

Proton Drive encrypts every file on your device before upload, so many small files, deeply nested folders, VPN routing and old app versions make transfers slow. Update the app, upload big batches as fewer larger files or via the web app, and don't pause transfers that are progressing.

Most likely fix: Update to the latest app

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Update to the latest app

    1. 01Install the latest desktop or mobile app
    2. 02Proton's 2026 updates claim up to 70% faster web downloads and 60% faster iOS uploads
    Did this fix it?
  2. FIX 2Try the web app for large batches

    1. 01Open drive.proton.me in a current browser
    2. 02Upload or download the batch there and compare speed with the desktop app
    Did this fix it?
  3. FIX 3Zip many small files

    1. 01Compress folders with thousands of small files into a few archives
    2. 02Upload the archives instead of the individual files
    Did this fix it?
  4. FIX 4Change VPN server

    1. 01Connect to a closer or less busy VPN server
    2. 02Or disconnect the VPN during the initial upload
    Did this fix it?
  5. FIX 5Let active transfers finish

    1. 01If the Activity tab shows progress, wait instead of pausing
    2. 02Pausing cancels the current transfer and restarts it later
    Did this fix it?

Symptoms

Uploads crawl at a few KB/s, the desktop app adds items to the queue one by one, downloads in the Windows app are much slower than in the browser, or phone photo uploads take hours.

Why it happens

  • C-01Per-file client-side encryption (slowest with thousands of small files)
  • C-02Deeply nested folder structures
  • C-03VPN server congestion
  • C-04Older app versions before the 2026 SDK speed-ups
  • C-05Pausing and resuming, which restarts transfers

// this guide also covers

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  • proton drive slow upload
  • proton drive slow download
  • proton drive upload speed

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