Recurly Admin Console Logs Out Automatically
Quick answer
Recurly logs admins out after a short idle time. Reduce lost work by saving often and using SSO session settings if on All-Access.
Most likely fix: Work in short sessions
How to fix it
Try these in order — the most common fix is first.
1. Work in short sessions
- Save forms before switching tabs
Did this fix it?2. Use SSO
- All-Access includes single sign-on so reauth is one click
Did this fix it?3. Ask support about timeout
- Request current timeout limits for your site
Did this fix it?
Symptoms
Admin Console signs you out mid-task, reviewers mention about 5 minutes idle.
Why it happens
- Fixed idle session timeout for security
This guide also covers
- recurly auto logout
- recurly session timeout
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