Recurly Unexpected Overage and Billing Fees
Quick answer
Recurly bills 0.9% of billings above the first $40K per month on Starter. Reviewers report surprise overages tied to transaction limits in contracts.
Most likely fix: Read your order form
How to fix it
Try these in order — the most common fix is first.
1. Read your order form
- Find volume tiers and overage clauses
Did this fix it?2. Forecast monthly billings
- Fee = 0.9% of billings above $40K on Starter
Did this fix it?3. Negotiate or switch
- Ask for fixed tiers; compare Chargebee or Stripe Billing under about $30K per month
Did this fix it?
Symptoms
Invoice from Recurly higher than expected.
Why it happens
- Percentage fee above free band
- Transaction limits in the order form
- Gateway fees counted separately
This guide also covers
- recurly overage fees
- recurly pricing hidden fees
- why is recurly expensive
Still not working?
If Recurly keeps failing, you're not alone. See every Recurly problem users report or the alternatives people switch to.
We build software. Any software.
Paying for apps that don't quite fit? We build exactly what you need.
We're a small team of developers who build custom software fast. Not just tools like Recurly: web and mobile apps, games, desktop software, AI tools, internal tools: whatever you have in mind. We build and run our own products too: booking platforms, games, learning apps. See our work
- Web apps & SaaS
- Mobile apps (iOS & Android)
- Games
- Desktop software
- AI tools & automations
- Internal tools & dashboards
- Client portals & booking
- Your own version of any tool
- ✓ Free 15-min call to scope it
- ✓ Price agreed up front
- ✓ Your data, your code
The same problem in other apps
Other Recurly errors
- How to Cancel Recurly Subscription
- Recurly Payment Declined or Transaction Failed
- Recurly 3D Secure (SCA) Declines on Renewals
- Recurly Webhook Not Received or Missed
- Recurly Refund Creates a New Invoice (Credit Invoice)
- Recurly NetSuite Invoice and Payment Sync Errors
- Recurly QuickBooks Online Integration Errors
- Recurly Admin Console Logs Out Automatically