Redis Cloud WRONGPASS / NOAUTH Authentication Error

How to fix it

// try these in order, the most common fix is first

1. FIX 1Use default user and current password

   Copy steps
   1. 01Open the database > Configuration > Security
   2. 02Under Default user choose Configure and reveal the password
   3. 03Connect with username default and that password
   Did this fix it? Yes No

2. FIX 2URL-encode the password

   Copy steps
   1. 01Replace characters like @ : / # with percent codes
   2. 02Or pass username and password as separate client options
   Did this fix it? Yes No

Symptoms

WRONGPASS invalid username-password pair, or NOAUTH Authentication required.

Why it happens

• C-01Password not copied from the Security section
• C-02Client sends only a password with no username
• C-03Special characters not URL-encoded in the URL
• C-04Password rotated

// this guide also covers

• redis wrongpass redis cloud
• noauth authentication required redis cloud

The same problem in other apps

All not loading, error messages & connection guides →

• Upstash Redis ECONNRESET Error (Upstash)

Other Redis Cloud errors

• Redis Cloud Connection Timeout
• Redis Cloud Connection Refused
• Redis Cloud SSL / TLS Connection Error
• Redis Cloud OOM command not allowed when used memory > maxmemory
• Redis Cloud ERR max number of clients reached
• Why Is Redis Cloud Slow / High Latency
• Redis Cloud Cannot Connect From My IP (Allowlist / Source IP)
• Redis Cloud Data Lost / Keys Disappeared