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Surfshark Not Working With Netflix

Workaround available All platforms, smart TVs, consoles Updated October 21, 2026

Quick answer

Netflix shows the proxy error (m7111-5059) when it flags the Surfshark IP or sees a DNS leak. Clear the browser cache or reinstall the Netflix app, try several servers, restart the device and run a DNS leak test.

Most likely fix: Clear cache and reinstall Netflix.

Symptoms

'You seem to be using an unblocker or proxy' error, code m7111-5059, only Netflix Originals showing, or a 'Netflix Site Error' on login.

Why it happens

  • Netflix has blocked the specific Surfshark server IP
  • DNS leak shows your real location
  • Cached location data in the browser or Netflix app
  • Frequent IP changes flag the Netflix profile

How to fix it

Try these in order — the most common fix is first.

  1. 1. Clear cache and reinstall Netflix

    1. In a browser, clear the cache and cookies, then reload Netflix
    2. In the Netflix app, delete and reinstall it

  2. 2. Try several servers in the same country

    1. Disconnect and connect to another server in the country you want
    2. Repeat until the library loads; only some servers work

  3. 3. Restart or power-cycle the device

    1. Restart the TV, console or streaming stick
    2. Or unplug it and let it discharge for several minutes

  4. 4. Check for DNS leaks

    1. Run a DNS leak test while connected
    2. If your ISP's DNS shows, set Surfshark DNS (162.252.172.57 and 149.154.159.92) on the device or router

  5. 5. Fix the Netflix Site Error on login

    1. Disconnect from Surfshark
    2. Log in to Netflix
    3. Reconnect to Surfshark and refresh the browser

  6. 6. Switch profiles if only one profile is flagged

    1. Try another profile on the same Netflix account
    2. The flag on the original profile should clear in 24-48 hours

This guide also covers

  • surfshark netflix not working
  • surfshark netflix proxy error
  • m7111-5059 surfshark
  • netflix you seem to be using an unblocker surfshark

Still not working?

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