Epic Games Launcher Stuck Installing Unreal Engine

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Ongoing Windows, macOS Updated November 14, 2026Based on 4 user reportsHow we research

Quick answer

Engine installs that sit at 0% or Initializing are common in forum reports. Restart the launcher, check disk and prerequisites, and contact Epic support if it persists.

Most likely fix: Reset the launcher

How to fix it

Try these in order — the most common fix is first.

  1. 1. Reset the launcher

    1. Fully quit the launcher from the system tray
    2. Delete the launcher's webcache folders and restart
    Did this fix it?
  2. 2. Check disk and network

    1. Install to a drive with at least 100 GB free
    2. Allow the launcher in the firewall and try another network or DNS
    Did this fix it?
  3. 3. Install prerequisites

    1. Install the Visual Studio C++ workload and the latest Visual C++ redistributables
    Did this fix it?
  4. 4. Reinstall or escalate

    1. Reinstall the launcher from the official site only
    2. If the version stays stuck for days, contact Epic support
    Did this fix it?

Symptoms

Installing Unreal Engine from the launcher stays at 0%, 'Initializing', 'Please wait', or stops at a fixed percentage; the Install button may do nothing.

Why it happens

  • Launcher cache or state corruption
  • Network, DNS or firewall blocks
  • Missing prerequisites (Visual C++ components)
  • Low disk space or wrong install path
  • Launcher or backend issue for a specific version (reports for 5.7 and 5.8)

This guide also covers

  • epic games launcher stuck installing unreal engine
  • unreal engine install stuck at 0%
  • unreal engine won't install

Still not working?

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