What causes "How to Cancel Visme Subscription"?

Plan bought on iOS or Google Play, not the web Auto-renew already off, so no cancel button Wrong account or email Annual renewal passed

How do I fix "How to Cancel Visme Subscription"?

1. Cancel on the web: Log in at visme.co Open the dropdown at top left and choose Workspace Settings Click Cancel Subscription Keep the confirmation email 2. Cancel on iOS or Android: iPhone: Settings > your name > Subscriptions > Visme > Cancel Android: Google Play > Payments & subscriptions > Subscriptions > Visme > Cancel Deleting the app does not cancel it 3. Export before the period ends: Download projects (JPG, PNG, PDF, PPTX) while premium After the period your account moves to Free and downloads are disabled 4. Ask about a refund: Policy: no refunds for early termination (terms 15.2) Contact support at support.visme.co promptly after an unwanted renewal; some users report refunds Dispute with your card issuer if support doesn't answer

// troubleshooting guide · visme

How to Cancel Visme Subscription

Status: Workaround available
platforms:: Web, iOS, Android
updated:: November 15, 2026
reports:: 4
Method: how we research

RUNBOOK · visme/cancel4 FIXES

// quick answer

Cancel in Workspace Settings > Cancel Subscription on the web; the button only shows when auto-renew is on. Visme does not refund early termination.

Most likely fix: Cancel on the web

How to fix it

// try these in order, the most common fix is first

FIX 1Cancel on the web
1. 01Log in at visme.co
2. 02Open the dropdown at top left and choose Workspace Settings
3. 03Click Cancel Subscription
4. 04Keep the confirmation email
Did this fix it?
FIX 2Cancel on iOS or Android
1. 01iPhone: Settings > your name > Subscriptions > Visme > Cancel
2. 02Android: Google Play > Payments & subscriptions > Subscriptions > Visme > Cancel
3. 03Deleting the app does not cancel it
Did this fix it?
FIX 3Export before the period ends
1. 01Download projects (JPG, PNG, PDF, PPTX) while premium
2. 02After the period your account moves to Free and downloads are disabled
Did this fix it?
FIX 4Ask about a refund
1. 01Policy: no refunds for early termination (terms 15.2)
2. 02Contact support at support.visme.co promptly after an unwanted renewal; some users report refunds
3. 03Dispute with your card issuer if support doesn't answer
Did this fix it?

Symptoms

Cancel button missing, or charged after cancelling.

Why it happens

C-01Plan bought on iOS or Google Play, not the web
C-02Auto-renew already off, so no cancel button
C-03Wrong account or email
C-04Annual renewal passed

// this guide also covers

cancel visme
visme refund
visme cancel subscription
visme auto renewal

Still not working?

If Visme keeps failing, you're not alone. See every Visme problem users report or the alternatives people switch to.

// We build software. Any software.

Paying for apps that don't quite fit? We build exactly what you need.

We're a small team of developers who build custom software fast. Not just tools like Visme: web and mobile apps, games, desktop software, AI tools, internal tools: whatever you have in mind. 50+ custom products built for clients so far, and we run our own products too: booking platforms, games, learning apps. See our work