How to Cancel Zeplin Subscription
Quick answer
Cancel Zeplin from the Billing tab via Change plan, then Cancel plan. It takes effect at the end of the billing cycle and there are no refunds.
Most likely fix: Cancel a Basic plan
How to fix it
Try these in order — the most common fix is first.
1. Cancel a Basic plan
- Go to app.zeplin.io/profile/billing
- Click Change plan
- Click Cancel plan under your plan
Did this fix it?2. Cancel an Advanced plan
- Open Workspace Members and click the settings button top right for the Billing tab
- Click Change plan
- Click Cancel plan
Did this fix it?3. Before it takes effect
- Cancellation applies at the end of the billing period and there are no refunds
- Basic drops to Free (1 project), other projects archived
- Transfer projects you need to your personal workspace first
- Archived projects stay in the cloud, and you can resubscribe to reactivate (not deprecated plans)
Did this fix it?
Symptoms
You want to stop paying for Zeplin and keep your projects safe.
Why it happens
- Only the subscription Owner (Basic) or an Admin or higher (Advanced, Team, Organization) can cancel
- Extra projects are archived when you fall to Free
This guide also covers
- cancel zeplin
- zeplin cancel subscription
- zeplin refund
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