15Five Azure AD AADSTS Login Errors

How to fix it

Try these in order — the most common fix is first.

1. 1. AADSTS50105: assign the user

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   1. Azure portal > Enterprise Applications > 15Five > Users and Groups
   2. Assign the user or their group
   3. Retry sign-in
   Did this fix it? Yes No

2. 2. AADSTS750054: correct Sign-on URL

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   1. Open the 15Five app > Single sign-on
   2. Set Sign-on URL to https://<your-subdomain>.15five.com
   3. Save
   Did this fix it? Yes No

3. 3. AADSTS650056: correct Entity ID

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   1. In Single sign-on settings set Identifier (Entity ID) to https://<your-subdomain>.15five.com/saml2/metadata/
   2. Save
   Did this fix it? Yes No

4. 4. ADFS: claim rules and NameID

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   1. Edit Claim Rules for the 15Five Relying Party Trust
   2. Ensure rules send email, given name and surname
   3. Add a Transform rule mapping email to NameID with transient format
   4. Save
   Did this fix it? Yes No

Symptoms

Signing in with Microsoft Entra / Azure AD shows an AADSTS error code instead of opening 15Five.

Why it happens

• User or group not assigned to the app (AADSTS50105)
• Incorrect Sign-on URL (AADSTS750054)
• Entity ID does not match the 15Five metadata URL (AADSTS650056)
• ADFS claim rules or NameID transform missing

This guide also covers

• aadsts50105 15five
• aadsts750054 15five
• aadsts650056 15five
• 15five azure ad sso error

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• 15Five Check-in Reminders Not Sending
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