BambooHR Login Not Working

How to fix it

Try these in order — the most common fix is first.

1. 1. Check your company domain

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   1. Go to your company's BambooHR address and enter only the part before .bamboohr.com when asked for the domain.
   2. Ask HR or your admin for the right address if unsure.
   Did this fix it? Yes No

2. 2. Reset your password

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   1. On the login page click Forgot Password above the Log In button.
   2. Enter your email address and click Send Email.
   3. Follow the reset email; if it does not arrive, ask an admin to send a password reset from your profile.
   Did this fix it? Yes No

3. 3. Reset your 2-Step Login

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   1. Ask an admin to reset your 2-Step Login (see the dedicated guide).
   2. At next login you will be prompted to set up an authentication method again.
   Did this fix it? Yes No

4. 4. Use the sign-in method your company set up

   1. If your company uses SSO or Google/Microsoft login, use that button instead of a username and password. Only password logins are asked for a 2-Step code.
   Did this fix it? Yes No

5. 5. Check for an outage

   1. Look at BambooHR's status page. A resolved incident on October 20, 2025 affected some SMS-based MFA logins for about five hours.
   Did this fix it? Yes No

Symptoms

You cannot sign in to BambooHR, the password is rejected, or you never get the verification code.

Why it happens

• Entering the full URL or wrong company domain instead of the part before .bamboohr.com
• Forgotten or expired password
• 2-Step Login method lost or changed (new phone)
• SSO or Google/Microsoft sign-in used where password was expected
• Temporary service incident on BambooHR's side

This guide also covers

• bamboohr login not working
• bamboohr can't log in
• bamboohr forgot password
• bamboohr login issues

The same problem in other apps

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Other BambooHR errors

• How to Cancel BambooHR Subscription
• BambooHR 2-Step Login Not Working
• BambooHR Time Off Request Not Showing
• BambooHR Time Off Approval Going to the Wrong Person